Refund policy
Refund & Return Policy
Last Updated: [2026-06-15]
At LimmeranceTech, customer satisfaction is important to us. If you experience any issues with your order, we're here to help.
Returns
Customers may request a return within 14 days of receiving their order. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging whenever possible.
To start a return, please contact us at limmerancetech@gmail.com with your order number and reason for the return.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or differs significantly from the product description, please contact us within 14 days of delivery.
To process your request, we may require:
- Clear photos of the item
- Photos of the packaging
- A short video demonstrating the issue (if applicable)
Upon verification, we may offer:
- A replacement item
- A partial refund
- A full refund
Non-Delivery Claims
If you have not received your order, please contact us before opening a payment dispute.
Orders marked as delivered by the shipping carrier may require additional verification before a refund or replacement can be issued.
Change of Mind Returns
Customers may return eligible items within 14 days of delivery for any reason. Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect.
Items must be returned unused and in their original condition.
Refund Processing
Once your return or claim has been approved, refunds will be processed to the original payment method. Depending on your payment provider, refunds may take 5–10 business days to appear in your account.
Non-Refundable Situations
Refunds may not be granted for:
- Incorrect shipping information provided by the customer
- Delays caused by customs, weather, or carrier disruptions
- Normal wear and tear
- Products damaged through misuse or improper handling
- Return requests submitted outside the applicable return period
Contact Information
For any refund, return, or order-related inquiries, please contact:
Email: limmerancetech@gmail.com
LimmeranceTech is committed to providing fair and transparent support to all customers.